Frequently Asked Questions
Common questions about chainpace's invite-only marketplace and how warm introductions work
What is chainpace?
chainpace is an invite-only deal opportunity marketplace that connects B2B SaaS supply chain and logistics vendors with qualified prospects through warm introductions facilitated by vetted industry professionals. The platform operates globally and helps vendors access decision-makers through trusted referrals rather than cold outreach.
Why is chainpace invite-only?
chainpace maintains invite-only access to preserve marketplace quality and ensure warm introductions remain effective. Limited vendor access per category prevents the platform from becoming another source of spam, maintaining the trust relationships that make introductions valuable. Early members gain founding advantages including priority access to opportunities.
How do warm introductions work?
Warm introductions connect vendors with prospects through trusted industry professionals who have existing relationships with decision-makers. When a member identifies an opportunity within their network, they register details on the chainpace platform. The system validates the opportunity and matches it with suitable vendors based on ideal customer profiles. The member then facilitates an introduction, transferring their credibility to the vendor and creating a much stronger starting point than cold outreach.
What is opportunity validation?
Opportunity validation is chainpace's proprietary system for assessing deal quality before vendors see opportunities. The system evaluates criteria including business need, decision-maker authority, budget feasibility, and purchase timeline. Validation is being developed by analyzing hundreds of B2B buyer-seller engagements and codifies decades of SaaS sales expertise into systematic scoring.
How do members get paid?
Members (industry professionals who facilitate introductions) are compensated through two mechanisms: meeting fees when their introductions result in qualified meetings between vendors and prospects, and commission payments when deals successfully close. This creates aligned incentives where members profit by delivering genuine value through quality introductions.
What value do vendors receive?
Vendors receive warm leads that match their ideal customer profile with full opportunity details and context. These introductions come through trusted professionals rather than appearing as cold outreach. The cost per lead is lower than traditional cold lead generation because vendors pay for results (meetings and deals) rather than unqualified contacts. Conversion rates are significantly higher because introductions start with transferred trust.
What supply chain software categories does chainpace support?
chainpace supports 18+ supply chain and logistics technology categories including Warehouse Management Systems (WMS), Transport Management Systems (TMS), Inventory Optimization Software, Demand Planning Software, Supply Chain Analytics and AI platforms, Last Mile Delivery Software, Global Trade Management Software, ESG and Sustainability Software, Returns Management Software, Yard Management Software, and many other specialized categories serving global markets.
Who are the target decision-makers?
chainpace facilitates introductions to executive decision-makers (C-suite including CEO, COO, CIO, CPO, and VPs of Supply Chain), department heads (Heads of Logistics, Operations, Supply Chain, and Transformation), and technical buyers (IT Directors, Technology Architects, and Digital Transformation Leads) at companies with active technology purchasing needs.
What markets does chainpace serve?
chainpace operates globally, connecting vendors with decision-makers across all major markets. Our network of industry professionals spans multiple regions, ensuring relevant matches and local expertise wherever your target customers are located.
How is chainpace different from lead generation agencies?
Traditional lead generation delivers high volumes of unqualified contacts through cold outreach with response rates around 10% or less. chainpace delivers pre-validated opportunities through warm introductions with significantly higher response and conversion rates. Vendors pay for results (meetings and deals) rather than cold lead lists, and every opportunity is assessed by the proprietary validation system before vendor matching.
What are the founding member advantages?
Founding members joining during the early access phase gain priority access to high-value opportunities, help shape platform features and policies, and benefit from limited competition within their solution categories. As an invite-only marketplace in its growth phase, early members establish presence before category slots fill.
How do I request an invitation?
Click the 'Request Invitation' button on the homepage or resources pages to submit an access request. chainpace reviews applications from both vendors seeking qualified opportunities and industry professionals wanting to monetize their networks through introductions. Applications are assessed based on vendor qualification criteria, solution category availability, member network quality, and fit with supply chain technology markets. The platform carefully manages onboarding to maintain marketplace quality.
What happens after I request an invitation?
After submitting a request, the chainpace team reviews your application considering your solution category, target market alignment, and current platform capacity. If approved, you'll receive onboarding information and platform access. The onboarding process includes solution and ICP discovery, platform setup, team briefing, and introduction to matched members who have relationships with your target decision-makers.
Do I pay upfront fees?
For vendors, chainpace charges a one-time onboarding fee to cover platform setup and member matching. Beyond that, there are no retainers or monthly commitments. Vendors pay meeting fees for accepted qualified meetings and deal commissions when opportunities close successfully. For members monetizing their network by providing leads and opportunities, there are no upfront fees—members are compensated when their introductions result in successful meetings and deals. This pay-for-results model aligns costs with actual value delivered.
Can I make peer-to-peer introductions as a vendor?
Yes, vendors can register opportunities for prospects whose needs don't fit their solution and receive meeting fees and deal commissions when other vendors close those deals. This allows vendors to monetize their broader networks and refer opportunities they encounter but cannot serve themselves.
Still Have Questions?
If you have additional questions about chainpace, our validation system, or how to join the marketplace, we're here to help.